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Listing Configuration & Settings




Listing Setup for More Showings over Fewer Days On Market (DOM)


Being at the forefront of appointment data, ShowingTime has a unique perspective on showing trends. Sifting through the numbers we were surprised to discover the correlation between the average number of showings per month on a listing and its appointment type. Listings that are set up to auto-confirm their appointments (we looked at listings that are occupied by homeowners and/or tenants) see on average 30% more requested showings, more confirmed appointments, and fewer cancellations. Additionally, the number of showings during the first week has a strong correlation with a higher sold price and shorter DOM.

For sellers who would like plenty of time to prepare for showings, setting lead times and Appointment Restrictions are perfect to help them feel that they are in control.

Note: According to our analysis, the first week on the market can really set the tone for the sale.


First week's showings and Days on Market(DOM) correlation



When a home is on the market for a long time, fewer and fewer showings are scheduled. Your sellers begin to wonder what the decreasing feedback responses mean and you start thinking of ways to draw more attention to the location. However, at the start of your relationship with the seller, let them know that the more showings they allow, the better chance they have to close the deal.

First week's showings and percentage of original list price received.



Leaving home is not easy. All the memories and events that have occurred drive sellers to need the best possible price in the quickest amount of time. Many of these sellers are already in a new place or making plans to move further away. Removing obstacles like exclusivity in showings and lengthy response times means more showings and motivated buyers.

The Auto Confirm (Courtesy Call or Go and Show) Appointment Type is Perfect for Flexible Sellers



We recommend the Auto Confirm (Courtesy Call or Go and Show) Appointment Type for homes with owner/occupants that are pretty flexible. With these useful settings, touring requests are documented and immediately confirmed when scheduled. The designated contacts are notified of the confirmed appointment.


You can change the appointment type from the ShowingTime mobile app



Step 1
Select View/Edit Instructions from the Side menu.

Step 2
Select the listing you want to edit.

Step 3
Change the appointment type to Auto Confirm (Courtesy Call or Go and Show).

Step 4
Add contacts and their notification preferences.

Step 5 Optionally
Add lead times, access information, and showing instructions.

The Auto Confirm (Courtesy Call or Go and Show) Appointment Type is Perfect for Vacant Homes


Auto Confirm (Courtesy Call or Go and Show) is the recommended 'Appointment Type' for vacant homes on lockbox. This setting will document the appointment request and immediately confirm it. Both you and your sellers are notified using your preferred notification methods.




Step 1
Click on the My Listings tab, then My Listings in the drop-down.

Step 2
Select the listing you would like to setup.



Please note the Is this a listing agent accompanied showing? switch. 
This switch controls whether or not agents have an opportunity to confirm or decline appointments prior to an owner or occupant.

Note: Accompanied Showings is an optional feature. This setting may not appear on your Listing Worksheet. Accompanied Showings requires that an owner or occupant is added to the listing worksheet.

Step 3
Under 'Appointment Settings', set the appointment type to Auto Confirm (Courtesy Call or Go and Show).

Step 4
Configure the owner so they receive confirmed/canceled appointment notifications.
ShowingVoice is an optional feature and may not be available in your market.
Step 5

Click Save Changes.

For Seller Occupied Homes, Try the Appointment Required Appointment Type


Appointment Required is the recommended 'Appointment Type' for occupied homes. This setting will alert ShowingTime to require permission from any of the designated contacts before the appointment is confirmed.




Step 1
Click on the My Listings tab, then My Listings in the drop-down.

Step 2
Select the listing you would like to setup.


Step 3
Under 'Appointment Settings', set the appointment type to Appointment Required.

Step 4
Configure the owner/occupant so they receive confirmed/canceled appointment notifications.

ShowingVoice is an optional feature and may not be available in your market.

Step 5
Make sure that the listing agent and/or the owner/occupant is set up to confirm appointments based on their notification preferences.

Step 6


Click Save Changes.

Overview of the Settings Side Menu


The left side of the Listing Worksheet consists of your listing photo, listing basics, and commonly used tools for your listing.




The Listing Photo:
Listing Photos are imported from the MLS. You will be presented 2 buttons located on the bottom right corner of your listing photo.
  1. For changing your photo
  2. For deleting your photo
Listing Basics:


Below that you will have listing basics, which includes the listings address, MLS number, MLS status, and price.

Listing Options:

Archive the listing if it's no longer needed or has expired.

The merge feature allows you to consolidate a listing's data into one master listing record. This means combined listing activity and feedback on a single page, making it easier to access and track.

Related Page: Linking Accounts, Listing Merge

Takes you a report which consists of listing feedback, activity, & additional options driving those 2 sections

Related Page: Reports > Listing Activity Report

A log that contains all details about changes made for the life of the listing

Allows you to attach additional information to the listing. Items attached to a listing will be emailed to any agent who schedules an appointment on that listing

Related Page: Listing Worksheet > Attachments
Note: Certain settings and features are determined by your association or board and may not be available in all markets. Information presented in our training materials is a general representation of ShowingTime products.

Contact support@showingtime.com with any questions on the integration in your market.


Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 7am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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